To approach any company, ensuring we understand the market dynamics completely, gives us an upper hand while pitching for their business. It also helps us understand their pain points and how SurveySparrow can help them tackle them.
Understanding their current program and figuring out how SurveySparrow can be a better alternative by integrating responses with analytics and multiple other features such as offline surveys, 360 analysis etc, helps it stand out and create value for the user.
Reaching out to growth managers or those in charge who are responsible for the smooth running of operations and overall enhancement via cold calls, cold emails, or store visits. Helping them understand how integrating SurveySparrow could help them tackle multiple problems.
Constant follow-ups post Demo, taking feedback about the pros and cons of the software, providing customization options, and closing the client a crucial task to be done.
Post Sales periodic monitoring of the Setup and Environment, taking regular feedback, and closing in on their issues with the customer care team are some of the tasks associated with Post Sales Engagement.